Shipping
WHERE WE SHIP
We ship Worldwide
SHIPPING METHOD
Domestic U.S.- USPS First Class
International- DHL
FORM OF PAYMENTS
We accept Visa, Mastercard, and American Express, as well as payments via PayPal.
As part of our ongoing efforts to combat credit card fraud, we may require additional identification verification for large orders, international orders and/or when your shipping and billing addresses do not match.
ORDER PROCESS TIME
Orders placed between Monday and Friday are processed within 48 hours, if in stock.
Orders placed after 2 p.m. on Fridays, over the weekends, and/or during holidays are processed the following Monday or business day., if in stock.
TARIFFS, TAXES and DUTIES
We cannot guarantee that you will or will not be charged any customs taxes or duties. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. This applies only to International and Canadian Orders.
AFTER ORDER IS PLACED
You will receive a confirmation of your purchase via email immediately after your order is placed. This confirmation email will be needed when making returns so please do not discard.
When your order is ready to ship, you will receive a second notice to confirm shipping, along with a tracking number.
INTERNATIONAL RETURNS
We do not currently accept online returns and exchanges internationally. For more information, please contact info@staygoldathletics.com
INVALID SHIPPING ADDRESSES
We are unable to ship domestically and / or internationally to P.O./APO/FPO boxes.
DELAYED SHIPMENT
We are not responsible for carrier delayed shipments during COVID. Please reach out to your carrier with tracking number for local updates.
CUSTOMER SERVICE
Please contact our customer service team at info@staygoldathletics.com with any questions.